I selected TT Deluxe at a lower cost and it somehow switched to TT "Live" Deluxe and the price increased. How do I get back to TT Deluxe from TT "Live" Deluxe?
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spartan1995-
New Member

I selected TT Deluxe at a lower cost and it somehow switched to TT "Live" Deluxe and the price increased. How do I get back to TT Deluxe from TT "Live" Deluxe?

I was originally quoted a much lower price and it switched to "live" without my prompting. Also, my tax preps cost less than $100 including my state return and it is currently quoting me almost $160 for the same this year.  Not happy, and don't want to start my entire return over.

1 Reply
CarissaM
Intuit Alumni

I selected TT Deluxe at a lower cost and it somehow switched to TT "Live" Deluxe and the price increased. How do I get back to TT Deluxe from TT "Live" Deluxe?

The only way to switch from a higher version of TurboTax to a lower version is to clear the return and start from scratch. 

You can clear your return and start from scratch by following the instructions below. 

https://ttlc.intuit.com/replies/4248526

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