I select the option pay with my refund but when I hit confirm payment it doesn't go through

[MonikaK1]

There may be a number of reasons the "pay with refund" option isn't working

In order to pay for TurboTax using your refund:

• Your federal refund must be enough to cover your TurboTax fees.
• You must have a US address..
• You have to e-file.
• The name on the bank account needs to match the name on the tax return.
• You'll need to direct deposit your refund into a single account.

If you owe taxes to your state, you won't be able to pay for the state taxes from your Federal refund. The  state tax agencies are completely separate from the IRS, which is the Federal tax agency.

See this help article for more information.