I see a refund from 2017 tax return but when I check my refund status, it gives me an error for the info I submit. I am sure the info is correct. What should I do?

[SweetieJean]

Where are you checking? The IRS website only has info for 2018 refunds now.

[sebaerkan]

From irs website, I checked before 2019, it didn’t show and tell me information is incorrect

[Critter · Accepted solution]

If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

    Then press 1 for "form, tax history, or payment".  
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.