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shortstack37
New Member

I recieved an email from turbo tax stating my e file was cancelled. But when I pull up my file on turbo it has been accepted. Which one is it

 
5 Replies
DawnC
Expert Alumni

I recieved an email from turbo tax stating my e file was cancelled. But when I pull up my file on turbo it has been accepted. Which one is it

If it shows Accepted when you sign in, your tax return has been filed and is with the IRS.   TurboTax does not send emails about cancellations.  

 

Phishing is tricking someone for the purpose of stealing their information. The bait the phisher uses to reel you in is forged email, websites, or hyperlinks that look like the real thing. They'll ask for your Social Security number, driver's license, credit card, or bank account numbers.  For more info, please see Avoid phishing scams and spoofed sites.

 

If you suspect you have received a phishing email from someone impersonating Intuit, please report it immediately. We look into each reported instance.

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Mychair99
Returning Member

I recieved an email from turbo tax stating my e file was cancelled. But when I pull up my file on turbo it has been accepted. Which one is it

 used Turbo Tax and now instead of my refund...they tried to take it out of bank,,,IRS thinks they r owed money....

i need a refund,,,,TurboTax

can we look at TurboTax ...i have a refund...

please help??

thx

MichelleLO
Intuit Alumni

I recieved an email from turbo tax stating my e file was cancelled. But when I pull up my file on turbo it has been accepted. Which one is it

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

@Mychair99

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Mychair99
Returning Member

I recieved an email from turbo tax stating my e file was cancelled. But when I pull up my file on turbo it has been accepted. Which one is it

im at turbotax online,,,and they say i will get $$ from IRS,,,bit IRS thinks i own them,,,

'please,,,help me..

thanks

SForrestLO
Intuit Alumni

I recieved an email from turbo tax stating my e file was cancelled. But when I pull up my file on turbo it has been accepted. Which one is it

@Mychair99

 

Unfortunately, we can't assist you with this issue. You will have to contact the IRS. How do I contact the Internal Revenue Service (IRS)? How to contact the IRS

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