I recently found out that turbo tax did NOT file my 2016 federal tax returns. I PAID for the services, how can I speak to someone one the phone about this matter?

[bluedeb · Accepted solution]

TurboTax does not file your returns, you have to go all the way to the end where you click on transmit returns.  Your return might have gotten rejected & you do not realize it.  If you used the online version you can go back into your account & print out the return & mail it in.  If you used the CD software, the return is on your computer.

If you want more information you can contact TurboTax support.

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