turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I received this code oh-pit-013 on my estate refund. But I'm sure I put my mail. And TurboTax doesn't let me fix my return.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
LindaS5247
Expert Alumni

I received this code oh-pit-013 on my estate refund. But I'm sure I put my mail. And TurboTax doesn't let me fix my return.

This error code is saying that at least one email address must be included.

 

Per Ohio State's website: OH-PIT-013 Data Missing You must provide at least one email address, which may include either the taxpayer or the preparer’s email address. Please correct and retransmit.

 

You can fix your rejected return by signing into TurboTax and select Fix it now or Revisit, and we'll guide you through fixing and refiling your return.

 

You can also troubleshoot by finding your rejection code. It's in the email you received, or you can view it in TurboTax after selecting Fix my return

 

Did you get an email about your rejection?

 

If you didn't get an email, open your return to get the rejection reason.

 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

 

 

 

Click here for information on TurboTax asking for email address at checkout.

 

Click here for Ohio Department of Taxation

 

Please feel free to come back to TurboTax Community with additional information or questions or click here for information on Turbo Tax Support.  You can connect with a Live TurboTax Agent and share your screen.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I received this code oh-pit-013 on my estate refund. But I'm sure I put my mail. And TurboTax doesn't let me fix my return.

I also got the same message and when following the prompts to "fix it" and resubmit it keeps ending up getting rejected hours later. 

CatinaT1
Expert Alumni

I received this code oh-pit-013 on my estate refund. But I'm sure I put my mail. And TurboTax doesn't let me fix my return.

Are you still experiencing this problem?

 

Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question