turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mybnj
New Member

I received my first email that my return was submitted. I never received the second email that says my federal return was accepted or rejected.

I called the IRS and they have no record of my 2019 tax return.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

I received my first email that my return was submitted. I never received the second email that says my federal return was accepted or rejected.

What does Turbo Tax say?  When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

mybnj
New Member

I received my first email that my return was submitted. I never received the second email that says my federal return was accepted or rejected.

Nothing. Initially it says submitted. Then I got an email saying pending. I haven't received any updates since 4/12/2020. I called the IRS, they have no record of me filing my 2019 tax return. 

 

I received my first email that my return was submitted. I never received the second email that says my federal return was accepted or rejected.

It should say something.  Are you in the right account?

 

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question