I received a 25% email. No code. I used the link, and was not given the 25% off. How do I get a refund as I already filed my tax return?

Cnovak18 · ‎June 4, 2019

The promotional code didnt work. I used the link from my email, and it said it would he applied when I file. It didn't work, and I paid full price to file my federal return. I want to be refunded the 25% off. The wording made it seem as though only the 25% will be calculated and applied after filing. There was no promo code to use. False advertising.

GabiU · ‎June 4, 2019

Be on the lookout for an email from me.

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HeatherPLO · ‎June 4, 2019

You will need to contact Turbo Tax directly. Normally, discounts are provided by third party companies and have to be accessed directly through their site. Please see below on how to contact Turbo Tax:

https://ttlc.intuit.com/replies/3300041

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I received a 25% email. No code. I used the link, and was not given the 25% off. How do I get a refund as I already filed my tax return?