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    kimbodep
    New Member
    posted
    ‎June 3, 2019 10:20 AM
    last updated ‎June 03, 2019 10:20 AM

    I purchased your 2015 download and I should habe bought 2016. Anyway to credit back 2015 so I don't have to pay $69.99 again?

     
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    DoninGA
    Level 15
    Level 15
    ‎June 3, 2019 10:20 AM

    I purchased your 2015 download and I should habe bought 2016. Anyway to credit back 2015 so I don't have to pay $69.99 again?

    If you purchased the 2015 software within the last 60 days you can request a refund at this website - https://turbotax.intuit.com/support/refund-request/index.jsp

    Go to this TurboTax website for the 2016 desktop editions - https://turbotax.intuit.com/personal-taxes/past-years-products/

    View solution in original post

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    DoninGA
    Level 15
    Level 15
    ‎June 3, 2019 10:20 AM

    I purchased your 2015 download and I should habe bought 2016. Anyway to credit back 2015 so I don't have to pay $69.99 again?

    If you purchased the 2015 software within the last 60 days you can request a refund at this website - https://turbotax.intuit.com/support/refund-request/index.jsp

    Go to this TurboTax website for the 2016 desktop editions - https://turbotax.intuit.com/personal-taxes/past-years-products/

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