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brezz240
Returning Member

I purchased Turbo Tax Deluxe at Sams Club for $49.88. In order to file I am being charged another 39.00. Why?

 
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3 Replies

I purchased Turbo Tax Deluxe at Sams Club for $49.88. In order to file I am being charged another 39.00. Why?

Careful--- you are not using the software you bought at Sam's.

 

You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I purchased Turbo Tax Deluxe at Sams Club for $49.88. In order to file I am being charged another 39.00. Why?

When Turbotax updates, does it patch existing software or download completely new executable version?  

BrandiLO1
Expert Alumni

I purchased Turbo Tax Deluxe at Sams Club for $49.88. In order to file I am being charged another 39.00. Why?

When TurboTax is updated, it is updated using patches, not an entirely new version. For more information regarding the most recent updates, please click here

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