I purchased TT online but did not file yet since m...
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I purchased TT online but did not file yet since my return was extended to 1/31/20 bc of TS Imelda. How do i access 2018 return and file without re-paying?

 
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Level 15
Level 15

I purchased TT online but did not file yet since my return was extended to 1/31/20 bc of TS Imelda. How do i access 2018 return and file without re-paying?

Please contact TurboTax Customer Support during business hours.  A Support agent should send you a download, without charge, of the 2018 program you purchased.  Since TurboTax Online for 2018 is now closed, you'll have to use the desktop software.  You can finish your return that you started in the online platform by following the instructions included in the TurboTax FAQ linked below.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

 

To contact Support, see the instructions linked below.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

 

 

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Level 15
Level 15

I purchased TT online but did not file yet since my return was extended to 1/31/20 bc of TS Imelda. How do i access 2018 return and file without re-paying?

Additional things you should know:  You'll be required to print and mail your tax return when completed, as TurboTax 2018 e-filing is also closed.  Don't forget to sign your paper return, and mail using certified mail or some other service that provides proof of delivery to the IRS.

 

And....you have an extension to FILE your tax return, but not an extension to PAY any taxes that you may owe.  Be sure to go ahead and make payment to the IRS and state(s) if you believe you'll owe taxes in order to avoid interest charges.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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