I purchased the premier on line product and I need the premier download

[mesquitebean]

Did you already pay for the Online Premier?   If you paid for the Online version by mistake, we can tell you how to contact TurboTax Support.    If you selected Online Premier but haven't paid for it, then you're not required to use it to prepare a return.

FAQ:  How do I contact TurboTax?

https://ttlc.intuit.com/replies/5566005