Are you actually using the downloaded software or did you stray into online TurboTax by mistake? You do not "log in" to use desktop TT.
You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
Each level of the software provides more forms as needed. Please see the following link to determine which version of the software you need.
After you determine what version you need based upon your tax documents, you can either upgrade or lower your level by using the links below as it applies to your particular situation.
Please note, in order to downgrade, you will need to make sure you have not paid any fees yet. You will need to clear and start over to downgrade.
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