I purchased a CD and loaded the software. I answered questions. Now how do I start my tax return?

[Anonymous_]

Did you actually install the software?

Otherwise, you simply need to click the Start a New Return button.

[xmasbaby0]

And....make sure you are actually using the desktop software you installed.  We see a lot of people who make the mistake of "logging on" to an online account instead of using the software that must be launched from your own hard drive.

  One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

[VolvoGirl]

When you loaded  the program did you enter the 16 digit License Code to activate it?  Did it install?  Are you on Windows or Mac?  There should be an icon on your computer to launch the program.  What questions did you have to answer?  That sounds like for the Online web version not your Desktop CD/Download program.