I printed my tax return to mail it in because I didn’t have my 2018 filing information with me. Can I change back to while now that I have my 2018 documents?

[DoninGA]

See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

[marsha2sons]

I printed my 2019 return because I did not have my 2018 AGI I have it now. Can I change to efile?

[mesquitebean]

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@ marsha2sons wrote:

I printed my 2019 return because I did not have my 2018 AGI I have it now. Can I change to efile?

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You only said "printed."   Is all that you did was print, and you did NOT actually mail it? 

Does TurboTax think you were going to file by printing and mailing, and your return is closed, but you haven't actually mailed anything?  And are you asking how to change filing methods for your unfiled return?

If you haven't actually filed at all (i.e., haven't actually mailed and haven't efiled), you can open the return back up and change the filing method.

• Log into your account, and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."
• Click on "Add a State."  (That doesn't really add one; that's just to open the return.)
• Once the return is open, go through the REVIEW section to be sure everything is still in order.
• Then go to the FILE section and change the filing method to efile.
• Then continue on answering all the remaining screens and at the final step click a big orange button "Transmit Returns Now."

[mesquitebean]

Does TurboTax think you were going to file by printing and mailing, and your return is closed, but you haven't actually mailed anything?  And are you asking how to change filing methods for your unfiled return?

If you haven't actually filed at all (i.e., haven't actually mailed and haven't efiled), you can open the return back up and change the filing method.

• Log into your account, and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."
• Click on "Add a State."  (That doesn't really add one; that's just to open the return.)
• Once the return is open, go through the REVIEW section to be sure everything is still in order.
• Then go to the FILE section and change the filing method to efile.
• Then continue on answering all the remaining screens and at the final step click a big orange button "Transmit Returns Now."

[marsha2sons]

I was charged $50 for a service that  I was told cost 1.00  also bank statement shows that this is a recurring charge. 

I want a refund and to cancel the service

Thank you for your attention to my request

Marsha Bunting

[VolvoGirl]

Charged by who?  Turbo Tax is a one time fee.  And nothing is only $1.  Did you sign up to use QuickBooks?

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https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632