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furbykins6
New Member

I picked the free version and yet it's still trying to make me pay

 
1 Reply
TerukoL
Intuit Alumni

I picked the free version and yet it's still trying to make me pay

You can use TurboTax free file for tax forms 1040EZ/1040A only. If you are filing one of these forms, please click the link to clear and start over https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online. After everything is cleared, you will be able to file using the free edition https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp.    

If you selected to have your TurboTax fees deducted from your federal refund, there may be an additional fee for the Refund Processing Service.

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner. In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

You can remove any add-ons before you pay by following these instructions:

•    Remove upgrade to Deluxe, Premier, or Home & Business
•    Remove MAX
•    Remove Refund Processing Service
•    Remove TurboTax State
•    Remove TurboTax Premium Service
•    Remove TurboTax Federal Free Edition PLUS 
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