I paid turbo tax to e file but it won’t e file so I gotta mail it so I paid turbo tax for nothing. Any way to cancel payment or refund it

[xmasbaby0]

Your fee for using TurboTax is the same whether you e-file or mail the return in an envelope.  The fee is for using the software, not for e-filing.   If the e-file was rejected, you can try to fix it and re-file or you can print it, sign and date it in ink, and file by mail.

If it was rejected---what is your rejection message or rejection code?

[DoninGA]

There are no e-file fees when using the TurboTax online editions.  The TurboTax account fees are for the use of the software to assist you in completing a tax return.  The account fees have to be paid whether the tax return is e-filed or printed for mailing.