I paid for Turbo tax Premier CD and then had to pay again to file on line. Can you rebate the price of one version?

[cathy-fountain53]

My Mac has no disc drive so after multiple calls to Intuit, I obtained a service code to use online. I was not asked for the service code, so I paid twice   

[DoninGA]

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax