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spoken22
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I paid for Turbo tax Deluxe, and money owed the IRS with my credit card. Why are the charges are not showing up on my credit card bill?

 
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I paid for Turbo tax Deluxe, and money owed the IRS with my credit card. Why are the charges are not showing up on my credit card bill?

Was your return accepted?  If you e-filed you can check the status of your e-filed return, it will show whether your return was accepted or rejected.

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

------------------------------

If your return has been accepted, if you filed right before (or on) the busy April 15, 2019 deadline, the IRS may not be able to debit your payment until after the deadline, due to high e-filing volume. In addition, it can take your bank another few days to post the debit to your account.

No worries; as long as you filed your return or extension on or before April 15, 2019 and you selected April 15, 2019 (or earlier) as your payment date, you won't get penalized for late payment.

In the meantime, keep an eye on your bank account — if you still don't see the debit 7–10 days after your return has been accepted, call IRS e-file Payment Services at 1-888-353-4537 or contact your state tax agency, as appropriate.

------------------------

You can also contact the IRS about your payment, the following should help you get to a real person with the IRS:


The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.

- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

Maybe the following will help you get to a real person with the IRS:

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.

- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

View solution in original post

I paid for Turbo tax Deluxe, and money owed the IRS with my credit card. Why are the charges are not showing up on my credit card bill?

added information to the above post

View solution in original post

2 Replies

I paid for Turbo tax Deluxe, and money owed the IRS with my credit card. Why are the charges are not showing up on my credit card bill?

Was your return accepted?  If you e-filed you can check the status of your e-filed return, it will show whether your return was accepted or rejected.

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

------------------------------

If your return has been accepted, if you filed right before (or on) the busy April 15, 2019 deadline, the IRS may not be able to debit your payment until after the deadline, due to high e-filing volume. In addition, it can take your bank another few days to post the debit to your account.

No worries; as long as you filed your return or extension on or before April 15, 2019 and you selected April 15, 2019 (or earlier) as your payment date, you won't get penalized for late payment.

In the meantime, keep an eye on your bank account — if you still don't see the debit 7–10 days after your return has been accepted, call IRS e-file Payment Services at 1-888-353-4537 or contact your state tax agency, as appropriate.

------------------------

You can also contact the IRS about your payment, the following should help you get to a real person with the IRS:


The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.

- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

Maybe the following will help you get to a real person with the IRS:

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.

- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

I paid for Turbo tax Deluxe, and money owed the IRS with my credit card. Why are the charges are not showing up on my credit card bill?

added information to the above post

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