I paid for turbo tax a Costco.com and now turbo tax says I have to Pay again

[mesquitebean]

@ dixiegibson  wrote:  "I paid for turbo tax a Costco.com and now turbo tax says I have to Pay again"

Underneath your question there is a tag that says "TurboTax Online."  Costco only sells a license code for desktop TurboTax.   Did you use Online TurboTax by mistake instead of downloading, installing, and using the desktop software you purchased?    Or are you using a Windows 10 computer, and therefore, could not install the software, so you tried to use a special migration offer you received to move from desktop TurboTax to Online TurboTax?

If you have either a Windows 11 computer (or a Mac OS Sonoma 14 or higher), we can tell you how to switch from Online TurboTax to the desktop software you purchased.   

You may have other options, but so far we don't know your full story--mainly how you ended up in Online TurboTax and what computer operating system you are using..

[mesquitebean]

@dixiegibson 

Or is it this?

Are you using the desktop software you purchased but are asking about the $25 state efile fee in the desktop product?