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I paid for the free state return option w/downloaded version of TurboTax Deluxe, but now TurboTax wants me to pay for the return. How do I get my free return?

 
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3 Replies
arouse913
New Member

I paid for the free state return option w/downloaded version of TurboTax Deluxe, but now TurboTax wants me to pay for the return. How do I get my free return?

freefile.intuit.com

JotikaT2
Employee Tax Expert

I paid for the free state return option w/downloaded version of TurboTax Deluxe, but now TurboTax wants me to pay for the return. How do I get my free return?

Please note, in order to downgrade, you will need to make sure you have not paid any fees yet.  You will need to clear and start over to downgrade.

 

How to downgrade TurboTax to a lower level

 

@Dale3Kim

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chloe-6
New Member

I paid for the free state return option w/downloaded version of TurboTax Deluxe, but now TurboTax wants me to pay for the return. How do I get my free return?

i purchased turbo tax a couple of hours ago  - i need my conformation number but do not have it  -  i need it to

confirm my tax filing

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