You'll need to sign in or create an account to connect with an expert.
Did you enter income from a 1099Misc? Or income received as an independent contractor? You somehow ended up in online Self-Employed--so you upgraded to it from Premier.
This is a guess----did you purchase desktop (CD/download) software and end up using online by mistake?
If you meant to desktop, you ended up using the wrong software.
You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
You are posting from the Online version. State is a separate $50 for all Online versions Deluxe and above. Did you maybe buy the Desktop Premier program? Have you installed it?
For Online......
Did you get a 1099Misc for something? That is usually for self employment income.
You can try to downgrade to a lower version but you will have to clear and start over.
IF YOU BOUGHT THE DESKTOP PROGRAM......
Sorry you can't apply the Desktop CD/Download program purchase to the Online version. They are separate prices and work different. You have to pay for online and try to get a refund for the Desktop program. Or switch to your program.
To Continue in your Desktop program......
You need to install the program on your computer and move your online return to the Desktop program. You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.
To continue in the desktop version see this…….
After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
DanDives76
Level 1
user17762826293
New Member
rwilsond
Level 3
kasandra-omalia
New Member
srinu-avanigadda
New Member