turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

gaelbrown
New Member

I paid for my tax return, but it has not yet been filed. I want to clear it all and start over with my info from last year.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

I paid for my tax return, but it has not yet been filed. I want to clear it all and start over with my info from last year.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

I paid for my tax return, but it has not yet been filed. I want to clear it all and start over with my info from last year.

Since you have paid for the tax return it cannot be cleared and started over.  If you need to make changes you can go to any of the sections of the program to make any type of changes needed.

I paid for my tax return, but it has not yet been filed. I want to clear it all and start over with my info from last year.

Sorry if you already paid for 2020 you can not clear or start over.  So you can't transfer.  You may be able to ask support to switch you to the Desktop program and then there are ways to get the 2019 file to transfer.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question