I paid for both the state and federal returns via PayPal. I was told I must mail my federal before I can efile my state return. How do I print my federal return?

[MichelleLO]

For instructions on how to print and mail your return, please see the below TurboTax help article.

How do I print and mail my return in TurboTax Online?

[wallsus]

It continues to not allow me to print my return. I have my paid receipt, have tried everything. I am really frustrated that I paid $79 and have nothing. Please help.

[DoninGA]

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@wallsus wrote:

It continues to not allow me to print my return. I have my paid receipt, have tried everything. I am really frustrated that I paid $79 and have nothing. Please help.

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Try this procedure if you have filed your 2021 federal tax return and it has been accepted by the IRS.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[jbrooksws]

In the upper left hand corner of the TurboTax application, you will see the FILE command.   Click on that and in the drop down menu, you will see a print command.   Click on that to be presented with printing options.

At that point, you can choose to "print" your return(s) to an electronic copy by choosing to save as a PDF file.   This is a file which can be read by the application program ADOBE ACROBAT READER.   This application software is available for free by visiting www.adobe.com and downloading.  Those instructions are also on the TurboTax print screen.

You can also choose to print to a printer.   I personally choose to do both - retaining the PDF copy and the printed copy.   I choose to selected under FORMS TO KEEP FOR MY RECORDS the third option which is to print the tax return with all calculation worksheets.

When I click that button, a copy of my return actually opens in a browser window.   I can then go to the upper left hand corner, select FILE then select print and print my return. 

If these steps do not work, I would recommend backing up your data files (in 2 different locations), and uninstalling TurboTax.  Choose the option that retains all of your data.  Reboot your PC and reinstall TurboTax and open your files again.  Then see if you are able to follow the above instructions.   If that does not work, I would recommend a call directly to Intuit to troubleshoot the issue.

I hope this information is helpful.