I paid for and installed my state tax. Now it's time to do the state return, but TurboTax wants me to pay for it again. I want what I paid for, how to get it?

david149 · ‎October 3, 2020

xmasbaby0 · ‎October 3, 2020

Are you using desktop software?

Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. You can avoid the $24.99 state e-file fee if you print and mail the state instead of e-filing it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl · ‎October 3, 2020

What version do you have? Did you buy a second different state program download in addition to the first free state program download (Deluxe and above)?

See if these 2 support articles help

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...

And can't install state, state looping

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

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I paid for and installed my state tax. Now it's time to do the state return, but TurboTax wants me to pay for it again. I want what I paid for, how to get it?