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I paid and my return was never filed

 
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I paid and my return was never filed

Paying your TurboTax fees does not file your tax return.  You have to go all the way through the FILE section to a big orange button that says "Transmit my returns now" in order to e-file.  If you did not do that, then you did not file.   The other option would be to file by mail, but if you choose to file by mail, you have to print it, sign and date it in ink, and mail it in yourself.  TurboTax does not mail it for you.

 

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

 

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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