I orderded my turbo tax thru Amazon. TT is not recognizing the Amazon activation code. Anyone have that problem?

[CatinaT1]

It depends on what kind of code you have.

If you have a License Code, this is for Desktop software; and if you have an Activation Code, this is for Online software.

These are different software's and codes from one cannot be used in the other one. 

For TurboTax Online, you can activate your code to your account on this link. 

For TurboTax Desktop, you can download/install your software from this link. 

[LittleAG44]

Your reply was COMPLETELY USELESS!    I already purchased the software through Amazon, and I don't need to purchase another copy of the software.  Why do you waste my time?

[VolvoGirl]

She didn't say anything about buying it again.   Do you have the License Code?   Let me try.....

Did you buy the License Code for the Desktop program OR for the Online versions? This year for 2025 some stores are selling a License Code for Online.

How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

Where to find the License Code for the Desktop program
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

FOR THE ONLINE VERSION
Activate Online License Code
https://shop.app.intuit.com/activate

How to use the Online License Code. It is for federal only. State is additional.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/register-activate-services/como-empiezo-...