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I no longer have access to the email on my account can u help me i also have no access to the phone number i used

 
2 Replies
Level 15

I no longer have access to the email on my account can u help me i also have no access to the phone number i used

Use the option shown in blue on the account recovery website, "Try something else"  

 

 https://myturbotax.intuit.com/account-recovery

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

 

 

 

Level 15

I no longer have access to the email on my account can u help me i also have no access to the phone number i used

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