If you have been preparing a return in the TurboTax Free File Program and discover that you do not qualify, then unfortunately, you won't be able to use the same account to go back to regular Online TurboTax from the TurboTax Free File Program. And there are no upgrades within the TurboTax Free File Program.
Using the same User ID will continue to sign you in to TurboTax Free File Program.
Here are some options:
If you already have another Online TurboTax account (User ID), you can use that other account to go back to Online TurboTax and select a product, where you would have to start over in a new return.
If you don't have another account, then you would have to create one to use Online TurboTax.
There is another option if you wish to do this:
You could download your *.tax2018 data file you started in TurboTax Free File Program (we can tell you how), and then finish it in desktop software (CD/download) you could buy and install on your computer.
In the desktop product, all editions prepare the same forms. So you could even use Deluxe if desired. Deluxe comes in 2 versions--one that is a combo Federal and State, and one that is Federal-only, so you have to be careful when purchasing. When purchased directly from TurboTax, Deluxe is the combo Federal and State version.
The desktop Basic Edition does not have a state program and cannot import from ItsDeductible.
