turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I need to start over, but I have already paid. How do I do so?

 
1 Reply
CrystalS2
New Member

I need to start over, but I have already paid. How do I do so?

Clear & Start Over :

  1. In TurboTax Online, select My Account, then click on Clear & start over.
  2. On the Are you sure you want to clear your return? pop up screen, if you are sure about clearing all your entries and starting over, click Yes.
    Then a new screen confirms you have cleared your entries, click Continue.
  3. A Help us find the right TurboTax product for you screen shows the TurboTax Online products and features.
  4. Select your new TurboTax Online product by clicking the Start for Free button.



Need more assistance? Feel Free to comment below
Hope this information is Helpful


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v