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shaquna25
Returning Member

I need to speak with a customer service agent now

 
5 Replies
Irene2805
Expert Alumni

I need to speak with a customer service agent now

Please see this FAQ for instructions on contacting TurboTax Support:  What is the TurboTax phone number?

rtracy05
New Member

I need to speak with a customer service agent now

I need to speak to a customer service representative , can you help me? 

rtracy05
New Member

I need to speak with a customer service agent now

What is wrong with turbo tax, why can't anyone pick up the phone when you call? I need to correct someone on my account. 

xmasbaby0
Level 15

I need to speak with a customer service agent now

@rtracy05 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15

I need to speak with a customer service agent now

What is your question?  Have you filed yet?  If you need to correct a person listed on your return or add one you do that under My Info.

 

If you haven't efiled or mailed your return or it rejected you can go back in and change anything you want.  Do not click on Amend!

 

Click on Add a State to let you back into your return.

From Tax Home (the first screen you see after you sign in), scroll down to Your tax returns & documents. You may have to select Show to open the drop down.

 

Select 2020, and then select Add a State (you're not actually adding a state, this is just the workaround).

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