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jyothijag
New Member

I need to reset my password. Can't do it online because I have a foreign address which the reset page with all the data does not take and I do not have US Mobile

 
4 Replies
KatrinaLO
Intuit Alumni

I need to reset my password. Can't do it online because I have a foreign address which the reset page with all the data does not take and I do not have US Mobile

To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318


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diemartin
New Member

I need to reset my password. Can't do it online because I have a foreign address which the reset page with all the data does not take and I do not have US Mobile

Dears,

 

this doesn't work, since you ask to choose a US State - and have no option "outside US" (or similar). With that I am not able to fully add my address of the last return.

 

It is a catch 22 - please fix it.

 

Thank you

 

 

silentangelfish
New Member

I need to reset my password. Can't do it online because I have a foreign address which the reset page with all the data does not take and I do not have US Mobile

Did you find a solution to this?  I also cannot use the reset page since the address I used for prior year returns was a foreign address, and the page will only accept US addresses.

SForrestLO
Intuit Alumni

I need to reset my password. Can't do it online because I have a foreign address which the reset page with all the data does not take and I do not have US Mobile

@silentangelfish

 

You can speak with an agent for assistance. This FAQ will provide you with the steps to contact an agent.

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