I need to downgrade my product. It will not let me clear & start over and does not give me the option to downgrade.

[aamykay]

How can I downgrade? I do not need the Deluxe filing.

[GabiU]

See this help article: How do I downgrade to a different TurboTax Online product?

[VolvoGirl]

If it doesn't let you clear and you haven't paid or filed you could just start a new account.  Online is only good for 1 return per account.  How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

You can start another return in TurboTax Online by:

1. Logging out if you are in your account
2. Choose what TurboTax Online product you want to use for the second return
3. Create your account screen
4. Set up a new login for the second return
5. Start working on the new return