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If the steps in the previous link do not work, please contact us using the information in this link. An agent will be able to look up your account information and guide you accordingly.
As for amending your 2021 state return, you can amend your prior year state return by following the instructions in this link. Changes made will carry over to your state return.
However, you mentioned using TurboTax Desktop Deluxe which is used for individual returns, or Form 540, and not Form 100. Form 100 is used by the Franchise Tax Board to report activity from a corporation and would need to be prepared using TurboTax Business program. Please see this link for more details on obtaining the business program for a prior year.
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