Start by looking up your TurboTax order(s). You can search by last name/phone/credit card or by order number/billing ZIP.
If you filed with TurboTax Online, you can find last year's order number by doing this:
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Sign in here (if you're not already signed in under last year's login).
- Click Taxes in the upper left corner to open your Tax Timeline.
- In the 2015 Tax Year section (you may need to scroll down), click View order details to get your order number.
For additional information please see the following FAQ article. https://ttlc.intuit.com/replies/3302128