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pm72044
New Member

I need help from TurboTax Support. I received an email but it has a donotreply with it. So how do I speak to a live expert because I am working online as a PS.

 
4 Replies
EbonyL
New Member

I need help from TurboTax Support. I received an email but it has a donotreply with it. So how do I speak to a live expert because I am working online as a PS.

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support.  https://ttlc.intuit.com/questions/1899263

EbonyL
New Member

I need help from TurboTax Support. I received an email but it has a donotreply with it. So how do I speak to a live expert because I am working online as a PS.

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support.  https://ttlc.intuit.com/questions/1899263

tickedoffone
Level 1

I need help from TurboTax Support. I received an email but it has a donotreply with it. So how do I speak to a live expert because I am working online as a PS.

It seems you can't get live help unless you pay extra.  This is something I did in 2016 and was still given incorrect information.  And try explaining that to the not live voice on the phone.  

xmasbaby0
Level 15

I need help from TurboTax Support. I received an email but it has a donotreply with it. So how do I speak to a live expert because I am working online as a PS.

@tickedoffone    Your username contains profanity--a violation of the terms of service here.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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