turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I mistakenly upgraded to Premium, and now wish to downgrade. There is no 'switch product' option, only "upgrade." I want the free version. Thanks.

I need to downgrade my product from Premium to Free. There is no option allowing me to do so.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I mistakenly upgraded to Premium, and now wish to downgrade. There is no 'switch product' option, only "upgrade." I want the free version. Thanks.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I mistakenly upgraded to Premium, and now wish to downgrade. There is no 'switch product' option, only "upgrade." I want the free version. Thanks.

That link is a little dated, at least to the online editions I use as a test account.  There is no Switch Products link.

 

The procedure would be to Click on Tax Tools on the left side of the online program screen.

Then Click on Switch to Free Edition or Clear & Start Over

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question