turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

go96734
New Member

I'm unemployed and live on social security. Completed TurboTax forms. Federal - No income. Hawaii State $110 back. Federal Forms mut be by mail. State refund electronic filing into bank account. System not allowing me to file. Repeats itseft by going ba

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Phillip1
New Member

I'm unemployed and live on social security. Completed TurboTax forms. Federal - No income. Hawaii State $110 back. Federal Forms mut be by mail. State refund electronic filing into bank account. System not allowing me to file. Repeats itseft by going ba

If your only income is social security income, there will be no Total Income, Adjusted Gross Income, Taxable Income, or Tax on return. In this situation, you are not required to file a tax return with the IRS and the IRS will not accept an e-filed return from you.

You can choose to not file a return with the IRS, or you can mail the return. 

View solution in original post

3 Replies
Phillip1
New Member

I'm unemployed and live on social security. Completed TurboTax forms. Federal - No income. Hawaii State $110 back. Federal Forms mut be by mail. State refund electronic filing into bank account. System not allowing me to file. Repeats itseft by going ba

If your only income is social security income, there will be no Total Income, Adjusted Gross Income, Taxable Income, or Tax on return. In this situation, you are not required to file a tax return with the IRS and the IRS will not accept an e-filed return from you.

You can choose to not file a return with the IRS, or you can mail the return. 

go96734
New Member

I'm unemployed and live on social security. Completed TurboTax forms. Federal - No income. Hawaii State $110 back. Federal Forms mut be by mail. State refund electronic filing into bank account. System not allowing me to file. Repeats itseft by going ba

Thank you for the quick response. Helpful - yes and no.
1. Why can't I print out my federal form and 2. Will my Hawaii State refund be deposited in my bank account.
mommyfor7
New Member

I'm unemployed and live on social security. Completed TurboTax forms. Federal - No income. Hawaii State $110 back. Federal Forms mut be by mail. State refund electronic filing into bank account. System not allowing me to file. Repeats itseft by going ba

I'm having same issue. Wanted to e file my Federal and State return. In order to get the Circuit breaker credit from the state of MA, I need to file a Federal return too.  Mailing takes forever but because my income is retirement Social security, I am unable to e file either. That makes no sense to me.   Thanks

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies