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New Member
posted Apr 11, 2020 5:34:38 PM

I’m trying to restart and I don’t know how to

I wast try to file my w2 and I messed up and I need to restart

0 2 651
2 Replies
Expert Alumni
Jun 29, 2020 11:36:32 AM

If you have not paid or registered your TurboTax account, you can Clear and Start over.

Level 15
Jun 29, 2020 11:38:53 AM

Or if you have registered but haven't paid any fees you can start over in a new account.

 

The Online version is only good for 1 return. But you can use the same email address for 5 accounts. To do another return log out of your account and set up a new account and new user name.

 

How to start another return in the Online version
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596