TurboTax has 2 free products, but you are not in one of them. I'll tell you about both of them below.
You appear to be using Self-Employed Edition which is $120 for a Federal return and $50 for a state return. And if you choose to pay the fees out of the Federal refund, there is an additional $40 service fee ($45 for California filers.)
Do you have self-employment income and expenses from a business, independent contacting, etc., or receive 1099-MISC income? I'll tell you about free products, but if you have any of those types of income, you can't use the first one, although you may be able to use the second free product, if you qualify. Even if you can't use either free product, you may be able to downgrade to a lower edition if you don't need the Self-Employed Edition.
The regular Free Edition is for very simple returns and not everyone can use it. Certain forms are not available in Free Edition and require an upgrade to Deluxe or higher, such as one of Schedules 1-3, itemized deductions, education credits, student loan interest, retirement savers credit, etc. It cannot handle self-employed income or 1099-MISC, capital gains/losses, rental/royalty income, schedule K-1, etc. Did you start in Free Edition and had to upgrade? See this FAQ on some situations where one cannot use Free Edition:
FAQ: Why do I have to upgrade from Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379
If you have a very simple return, don't need Schedules 1-3, and are sure you don't otherwise need Deluxe or a higher edition, here's how to start over and choose regular Free Edition:
FAQ: How do I clear and start over in Online TurboTax?
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...
The other free product (TurboTax IRS Free File Program) is fully-featured and can prepare all the usual forms and schedules. It can handle self-employed income, 1099-MISC, etc. For example, in addition to Schedules 1-3 it can prepare Schedule C, D, E, F, etc., and enter K-1. But one has to meet one of the qualifications to use. See below:
To qualify for free 2019 federal and state tax returns through the IRS Free File Program delivered by TurboTax, you just need to meet one of these requirements:
- Your 2019 AGI is $36,000 or less (for Married Filing Jointly returns, combined AGI of both spouses cannot be over that limit), or
- You qualify for the Earned Income Tax Credit (EITC); or
- In 2019, you served as active duty military (including Reservists and National Guard) with a maximum AGI of $69,000, and you have a military-issued W-2.
If you qualify for that program and want to use it, see these 2 FAQs:
FAQ: What is the TurboTax IRS Free File Program?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/01/...
and
FAQ: How do I switch to the TurboTax IRS Free File Program?
https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...
