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Since Tennessee does not have a personal income tax, leave boxes 15, 16 and 17 blank (empty) on the TurboTax W-2.
If this does correct the error, delete the W-2 and re-enter manually.
As DoninGA stated, there is no state tax in Tennessee.
However, if you have information in boxes 16 or 17, you may have earned money in another state. This income must be reported for that state.
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