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I'm trying to do my taxes. I helped a friend last year with her taxes and now her name is on my account,

.Not able to set myself an account up,
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3 Replies

I'm trying to do my taxes. I helped a friend last year with her taxes and now her name is on my account,

To help a friend you need to make sure that they have their own account.  Using your account to do a friend's taxers overwrote your information.

Vanessa A
Expert Alumni

I'm trying to do my taxes. I helped a friend last year with her taxes and now her name is on my account,

You may need to create a new account at this point.  Since you used your account for her return, her info is now saved on your return.  You can use your same email address to the create the account, but you will need to create a different user name. 

 

When you use the online account, you cannot share accounts.  You must have a different account for everyone.  If you use the download or disc version, you can file up to 5 returns with the one account. 

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I'm trying to do my taxes. I helped a friend last year with her taxes and now her name is on my account,

And if you did her return in your account then her return overwrote your return and yours is gone.   Online is only good for one return per account. But you can use the same email address for 5 accounts.


How to start a new online return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

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