I'm trying to access my previous year's tax files, but the left sidebar of my screen is empty. No options except "Intuit Account," "Cambiar a espanol,"and "sign out".

[Elizashley329]

I believe there are supposed to be options like, "documents" also shown on the sidebar, but there is nothing there. It's just empty except for the settings options at the bottom left.

[SteamTrain]

@Elizashley329     

You need to start up 2025 Q&A first.

If you have done that, then you need to be clicking in the rt-side 2025 tax stuff and click around in there before the lower down access to prior years shows up

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Assuming you have logged in to the correct "Online" account that you used in prior years

...AND provided you did NOT use the "Desktop" software in the prior years..

THEN:

With the recent startup of the 2025 "Online" tax software...

1) You will be required to go thru a series of personal questions in the 2025 Online software first to get that started up.

2) After you get several pages of questions into it for 2025, the "Tax Home" selection will show up in the left-side menu.

3) Only then will you be able to see (further down the main page) a selection for "Your tax returns & documents".  Clicking on that will show your prior years and allow PDF downloads of the most recent 7 prior years you want to see or save/print.

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