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drmacktax
New Member

I'm trying to access my 2016 tax return. The help menu said to register to begin the process, but I can't see where I can register. I feel like I'm going in circles.

 
2 Replies
DoninGA
Level 15

I'm trying to access my 2016 tax return. The help menu said to register to begin the process, but I can't see where I can register. I feel like I'm going in circles.

See this TurboTax support FAQ on how access a prior year return and to register - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Critter
Level 15

I'm trying to access my 2016 tax return. The help menu said to register to begin the process, but I can't see where I can register. I feel like I'm going in circles.

How do I get PLUS in TurboTax Online if I haven't started a 2019 return yet?

To access a 2018 (or earlier) return you filed with TurboTax, you'll need to purchase PLUS Help Tools. This 3-step process entails:

  1. Starting a 2019 Free Edition return (even if you don't plan to file this year).
  2. Selecting the PLUS upgrade.
  3. Paying for PLUS.

Instructions

  1. After signing in, select File for $0 (under Free Edition).
  2. Keep going through the screens until you get to the Great job so far... screen where you'll be given the option to Get PLUS.
  3. After selecting PLUS, go to File in the left-hand menu.
  4. At the Just a few steps left... screen (you may have to select Continue before getting here), select Start next to Step 1.
  5. On the next screen, select View payment options and follow the instructions to pay for PLUS.

After you've paid, select Tax Home in the left-hand menu. Then select Show next to Your tax returns documents to get the option to Download/print return (PDF) for the tax year you want.

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