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andremxxx
New Member

I'm signing a consent to disclose... by entering my SNN and it gives me an error which reads "Field must be the same as your Social Security number (Case Sensitive)" ?

How can my SSN be case sensitive, its numbers!?
1 Best answer

Accepted Solutions
HeatherPLO
Intuit Alumni

I'm signing a consent to disclose... by entering my SNN and it gives me an error which reads "Field must be the same as your Social Security number (Case Sensitive)" ?

Ensure your social security number was entered correctly previously.  Look here to double check:

  • In your return, select "Personal Info"
  • On "Personal Info Summary" page you will see your personal details listed (SSN, Birthdate, Occupation, Resident State), as well as those of your husband
  • Click on "Edit" button to the right of your personal details
  • On "Your personal info" screen, find the Social Security number box, edit the number and click on Continue button
  • You will be returned to the "Personal Info Summary" page
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

3 Replies
HeatherPLO
Intuit Alumni

I'm signing a consent to disclose... by entering my SNN and it gives me an error which reads "Field must be the same as your Social Security number (Case Sensitive)" ?

Ensure your social security number was entered correctly previously.  Look here to double check:

  • In your return, select "Personal Info"
  • On "Personal Info Summary" page you will see your personal details listed (SSN, Birthdate, Occupation, Resident State), as well as those of your husband
  • Click on "Edit" button to the right of your personal details
  • On "Your personal info" screen, find the Social Security number box, edit the number and click on Continue button
  • You will be returned to the "Personal Info Summary" page
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

andremxxx
New Member

I'm signing a consent to disclose... by entering my SNN and it gives me an error which reads "Field must be the same as your Social Security number (Case Sensitive)" ?

I hate to admit this but I did make a mistake in my "Personal Info". Thanks for the comment. Hopefully this helps someone else in the future.
HeatherPLO
Intuit Alumni

I'm signing a consent to disclose... by entering my SNN and it gives me an error which reads "Field must be the same as your Social Security number (Case Sensitive)" ?

My pleasure.  Thanks for the update!
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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