I'm getting an error on the Charitable Contributions field. I enter a number, but the system keeps adding a . to it then it is invalid. I cant get past the error.

[Frank-B1]

The system keeps telling me to review this section again, displays the same error.  I take out the . or even remove the number altogether and still tells me to review again because it is invalid.

[KrisD15]

Are you taking the Standard Deduction and an above the line charitable contribution? 

If so, please try the steps below: 

TurboTax ONLINE

Click Tax Tools on the left side bar

Click Tools from the drop-down

Click the "Topic Search" box on the screen

Type or scroll down to    standard deduction and exemptions

Click GO 

The next screen gives you an option to change your selection from Standard to Itemized and back. You do not need to change your selection

Scroll down to the bottom of that screen and click CONTINUE

The next screen is the Charitable Cash Contributions under Cares Act screen

IF YOU ARE CLAIMING STANDARD DEDUCTION enter the amount of cash contributions you made, up to  300

IF YOU ARE ITEMIZING DEDUCTIONS enter 0

Scroll down and click Continue

Click Continue on the next screen

“The new "up to $300 above the line cash charity donation" is available for tax year 2020. This allows a Taxpayer to claim up to a $300 credit which is subtracted from income on the 1040 line 10c if the Taxpayer is claiming the Standard Deduction. (If you Itemize Deductions, all your donations will be listed on Schedule A.) “

[AquaRegia]

@KrisD15 TurboTax Web, Standard Deduction... TT simply will not accept my $300 charitable contribution.  I get the "too large" error every time. 

I've been trying every week or so for six weeks, waiting for this to resolve.  Thoughts?

[MichelleLO]

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

[AquaRegia]

@MichelleLOcan you please be more specific?  The contact link you provided has ~60 options, and the obvious choice, "TurboTax Support", simply invites me to search this forum, which is why I posted here in the first place.  The product links just want to sell me TurboTax, which I have already paid for this year!

[MichelleLO]

My apologies, you can see more detailed instructions via this FAQ: What is the TurboTax phone number?