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When using the "Online" software, you have to start from scratch and create an entirely new account, with a new UserID and Password.
DO NOT use your account...that would overwrite your own data and make you tax file totally unrecoverable/unreadable/unprintable.
Write down the USerID and Passwd you do create.....you, or the person you are helping.....y'all will forget it or lose track of it if you don't.
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