Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Helly-2
New Member

I'm doing another person's taxes for them on my computer. It only wants to do my taxes. Help!

 
3 Replies
VolvoGirl
Level 15

I'm doing another person's taxes for them on my computer. It only wants to do my taxes. Help!

Are you using the Online version?  Online is only good for 1 return.  But you can use the same email address for 5 accounts.   How to start another return in the Online version https://ttlc.intuit.com/replies/3288574 

 

if you have the Desktop CD/Download program it can do unlimited returns.  Go up to File-New.

tagteam
Level 15

I'm doing another person's taxes for them on my computer. It only wants to do my taxes. Help!

If you are using an online version (and your profile shows you are), then you can only do one return. If you want to prepare more than one return, you will need a desktop (CD/Download) version of TurboTax.

 

https://turbotax.intuit.com/personal-taxes/cd-download/

xmasbaby0
Level 15

I'm doing another person's taxes for them on my computer. It only wants to do my taxes. Help!

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.

 

https://ttlc.intuit.com/questions/1901306-how-many-times-can-i-e-file-using-the-turbotax-cd-or-downl...

https://ttlc.intuit.com/questions/2942039-what-s-the-difference-between-turbotax-online-and-the-turb...

https://ttlc.intuit.com/questions/2750704-what-are-the-advantages-of-the-turbotax-cd-download-softwa...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~