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Are you using the Online version? Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version https://ttlc.intuit.com/replies/3288574
if you have the Desktop CD/Download program it can do unlimited returns. Go up to File-New.
If you are using an online version (and your profile shows you are), then you can only do one return. If you want to prepare more than one return, you will need a desktop (CD/Download) version of TurboTax.
When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.
When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software. You can e-file up to 5 Federal returns—more if you mail the additional ones. If you have multiple returns to prepare for family members, Desktop is more cost effective.
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