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littllin20001
New Member

I'm disabled and got charged 150 just to file for the stimulus payments i didn't get? Legally TurboTax can't charge me and I dont know what to do

 
3 Replies
xmasbaby0
Level 15

I'm disabled and got charged 150 just to file for the stimulus payments i didn't get? Legally TurboTax can't charge me and I dont know what to do

Not sure what you did ---- you are posting from online Premier, which is a paid version of the software.    There are free versions but you have to stay in the Free Edition or select Free File.    Your income level does not mean that any version of TurboTax you want is free.

 

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

 

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez

 

https://www.irs.gov/forms-pubs/about-form-1040 

 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $39,000 or less, or $72,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $40  State software $40

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

 

 

 

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
littllin20001
New Member

I'm disabled and got charged 150 just to file for the stimulus payments i didn't get? Legally TurboTax can't charge me and I dont know what to do

See I think that because of what I am when I was filling it out I didn't qualify for the free. But I literally was only doing it for the stimulus. At this point I filed because I desperately need that money. And sucked it up. But its not good for turbo tax

xmasbaby0
Level 15

I'm disabled and got charged 150 just to file for the stimulus payments i didn't get? Legally TurboTax can't charge me and I dont know what to do

Oh how we wish people would ask these questions BEFORE they go ahead and e-file.    Not sure if you will get any help---but try calling customer support.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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