turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I lost access because I changed my phone number. verification code to new number and email doesn't work. I need access to last year's form. What do I do?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
CatinaT1
Expert Alumni

I lost access because I changed my phone number. verification code to new number and email doesn't work. I need access to last year's form. What do I do?

Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
dencoosr
New Member

I lost access because I changed my phone number. verification code to new number and email doesn't work. I need access to last year's form. What do I do?

Can you text me a verification number

CatinaT1
Expert Alumni

I lost access because I changed my phone number. verification code to new number and email doesn't work. I need access to last year's form. What do I do?

Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question